FAQs

1. Where is Travelers Prime located?

We are proudly based in Boracay Island, with our main service area covering the entire island—from Station 1, 2, 3 to Bulabog Beach!

2. How far in advance should I book my trip?

We recommend booking at least 2–4 weeks in advance, especially during peak seasons (December–May). However, we do accommodate last-minute bookings when possible.

3. What’s included in your travel packages?

Our packages typically include:

✈︎ Round-trip flights or transfers

✈︎ Hotel or resort accommodations

✈︎ Guided island tours or activities

✈︎ Daily breakfast or full-board meals (depending on the package)


Details vary per package, and we also offer customized itineraries.

4. I don't want a whole package. Do you offer island hopping or activities only?

Yes! You can book activities like island hopping, sunset cruises, parasailing, ATVs, and more without accommodation. We also offer a la carte activity booking.

5. Do you provide airport transfers?

Yes, we offer door-to-door transfers from Kalibo or Caticlan airport to your hotel in Boracay. Choose between shared or private transfer options.

6. How can I pay for my trip?

We accept multiple payment methods:

✈︎ Bank transfer (PH)

✈︎ GCash / Maya

7. What if there's bad weather?

Safety is our top priority. If an activity is canceled due to weather, we’ll offer:

✈︎ A reschedule

✈︎ A swap with a similar activity

✈︎ Or a refund (depending on the circumstances)

8. What is your cancellation policy?

Cancellations made:

✈︎ 7+ days before the trip: Full refund

✈︎ 3–6 days before: 50% refund

✈︎ Less than 3 days or no-show: Non-refundable.


We offer rebooking options subject to availability.

9. Do you offer travel packages outside of Boracay?

For now, we focus exclusively on Boracay to ensure we give our clients the best local experience possible. Soon, we’ll expand to nearby islands and destinations—stay tuned!

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